COVID-19 Bookings Policy

During this time of COVID-19, LJ Hooker Iluka’s standard cancellation policy remains applicable as booking during a pandemic and the disruption to travel that can occur from it is no longer unforeseen or unexpected.

Bookings will not be exempt due to COVID-19 related circumstances. COVID-19 related circumstances include: transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates such as evacuation orders, and border closures. In these situations, LJ Hooker Iluka standard cancellation policy will apply as usual.

Our cancellation policy is that any booking cancelled within 30 days of arrival will NOT receive a refund. Bookings cancelled outside 30 days of arrival will only incur a $150 cancellation fee.

By confirming this booking you acknowledge you understand your personal obligation to abide by NSW Covid-19 Health Orders.

For further clarification please contact us on 02 6646 6321